Maintenance & Support
After we successfully launch your software, web, or mobile app, we ensure that the entire infrastructure runs smoothly and reliably for years to come. We monitor your infrastructure 24/7, so you can be confident the costs of ownership stay reasonable and predictable.
You’ve made a significant investment of time and resources in your software. Now you need to take steps to ensure that ownership stays cost-effective and stress-free. We are here to help you do that:
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Our team will always be available to answer your questions by chat, email, and phone. We pride ourselves on our exceptional customer service.
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We constantly monitor your systems in order to minimize downtime.
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We will maintain your application according to the latest professional standards.
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Regular Software Maintenance
All software requires regular maintenance. This ranges from server management, regular backups, OS version updates, application license checks, and performance control, to incident management, regular API updates, new host migration, upgrade delivery, and IT systems optimization.
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Corrective Maintenance
Our diligent team will go over your software, examine it, and test it for problems, such as confusing user interfaces, menu errors, errors in logic, and fundamental problems in the code. We have years of experience troubleshooting poorly performing applications, and we can quickly remedy any problems that arise.
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Adaptive Maintenance
Due to rapid changes in technology, applications can cease to work effectively due to hardware changes or modifications to law, regulations, or standards. We are experts in adapting software to a changing environment and maintaining the software’s effectiveness.
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Preventative Maintenance
It’s possible to predict many tech issues and bugs. For example, if we notice that users stop using software at a certain point in the user flow, we will investigate the issue and prevent it from happening again.